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USF DINING SERVICES 2008-2009 MEAL PLAN TERMS AND CONDITIONS

Mandatory Contracts
These rules and provision are subject to mandatory plan participants only:
  1. USF requires you to participate in a meal membership if you have not lived in the residence halls prior to Fall 2008 (summer residence not included). Magnolia Apartment residents are not considered mandatory.
     
  2. Downgrades of meal plans can only be done within the original chosen level of the Fall semester. You may opt for a different meal plan in the spring than you chose in the fall, but this change must be from within your level. Meal membership participants may upgrade a meal membership at any time in the semester. Any additional money owed is due at the time of upgrade. Meal membership participants may downgrade a meal membership within their level for any reason prior to Friday, September 12, 2008 for Fall 2008 and Friday, January 16, 2009 for Spring 2009 paying the same dollar value that was paid in the Fall Semester. The difference in the remaining value of the two memberships will be put in a Dining Dollars account and not refunded. If funds from your USF student account (OASIS) were used for payment of your Fall meal plan membership, and you downgrade your plan for Spring, you must pay the difference directly to Dining Services. Your Student account (OASIS) will only be charged for the downgraded plan and you are responsible for payment of the difference to satisfy your contractual obligations. After these dates, no downgrades will be accepted. No changes will be made to financial aid accounts after charges have been placed on the (OASIS) account and disbursement of funds has been made by Financial Aid.
     
  3. Cancellation Policy
    All cancellations, regardless of reason, are subject to a $50 cancellation fee. If you submit a medical reason (with specific dietary recommendations) that is approved prior to the start of the meal membership, the cancellation fee will be waived. All requests for meal membership cancellation as outlined below must be accompanied by documentation from USF that you have either withdrawn from the university or that your housing contract has been canceled. The amount of your refund is based on the date we receive the documentation noted above. The refund value for all meal memberships, including block membership and Dining Dollars accounts, is recalculated on a weekly basis throughout the semester.

    a) If you officially withdraw from the university and you notify us prior to the start of the academic year, your meal membership contract will be canceled and you are entitled to a full refund.

    b) If you officially withdraw from the university after the start of the academic year, or inform us of your withdrawal after the academic year has begun, you are entitled to a refund of the remaining value of the membership, as recalculated on weekly basis and will be charged a $50 cancellation fee.

    c) If your housing contract is canceled and you notify us prior to the start of the academic year, you may cancel your meal membership contract and receive a full refund.

    d) If your housing contract is canceled after the start of the academic year and you remain a current USF student, you are entitled to a refund of the remaining value of the membership, as recalculated on a weekly basis and will be charged a $50 cancellation fee.
     
  4. Contract Buy-out: You may opt to buy out your required meal plan contract for any reason at any time. If you choose this option, we will calculate the remaining value of the membership, and you will owe half that cost (which will include the second semester, if applicable). For example, if you want to buy out your contract after the sixth week of Fall semester, you will have 10 more weeks of Fall and 16 weeks of Spring (a total of 26 weeks) left in your contract. You will be charged, according to the remaining value of your selected meal plan, for 13 weeks (half of 26 weeks). The buy-out option assumes the same meal plan will be selected for both semesters (no upgrades or downgrades will be assumed). Your Dining Dollars will be treated similarly - you will owe half the cost of the remaining Dining Dollars for your current semester and second semester if applicable.

Voluntary Contracts
These rules and provision are subject to voluntary plan participants only:

  1. Downgrades of meal plans can only be done within the original chosen level. You may opt for a different meal plan in the spring than you chose in the fall, but this change must be from within your level. Meal membership participants may upgrade a meal membership at any time in the semester. Any additional money owed is due at the time of upgrade. Meal membership participants may downgrade a meal membership for any reason prior to Friday, September 12, 2008 for Fall 2008 and Friday, January 16, 2009 for Spring 2009 paying the same dollar value that was paid in the Fall Semester. The difference in the remaining value of the two memberships will be put in a Dining Dollars account and not refunded. If funds from your USF student account (OASIS) were used for payment of your Fall meal plan membership, and you downgrade your plan for Spring, you must pay the difference directly to Dining Services. Your Student account (OASIS) will only be charged for the downgraded plan and you are responsible for payment of the difference to satisfy your contractual obligations. After these dates, no downgrades will be accepted. No changes will be made to financial aid accounts after charges have been placed on the (OASIS) account and disbursement of funds has been made by Financial Aid.
     
  2. Cancellation Policy
    All cancellations, regardless of reason, are subject to a $50 cancellation fee. If you submit a medical reason that is approved prior to the start of the meal membership, the cancellation fee will be waived. All requests for meal membership cancellation as outlined below must be accompanied by documentation from USF that you have withdrawn from the university or graduated. The amount of your refund, if applicable, is based on the date we receive the documentation noted above. The refund value for all meal memberships, including block memberships and Dining Dollars accounts, is recalculated on a weekly basis throughout the semester.

    a) If you officially withdraw from the university or graduate and you notify us prior to the start of the academic year, your meal membership contract will be canceled and you are entitled to a full refund.

    b) If you officially withdraw from the university after the start of the academic year, or inform us of your withdrawal after the academic year has begun, you are entitled to a refund of the remaining value of the membership, as recalculated on a weekly basis with a $50 cancellation fee.

Mandatory & Voluntary Contracts
This agreement is made between USF Dining Services and the meal membership payer & recipient, who agree to the following:

Meal Plan Provisions

  1. Your USF ID, which serves as a meal card, is required for all transactions — no exceptions. Activation is required.
     
  2. All meal memberships are a two-semester contract (Fall and Spring). If you are starting in the Spring, you are not required to purchase a second semester meal membership.
     
  3. Participants on the Any 15 Membership are entitled to one meal per meal period. Check facilities for posted meal period times.
     
  4. Meal memberships are not transferable to others on the Unlimited and Any 15 Plans. Members may bring in guests with the Dining Dollar portion of their account only.
     
  5. Dining Dollars are nonrefundable. Unused Dining Dollars will carry over from Fall to Spring with the purchase of the same dollar value dining plan for the Spring semester. Unused Dining Dollars will expire at the end of Spring semester, Saturday, May 2, 2009.
     
  6. The meal week runs from Wednesday morning to Tuesday late night. Unused meals on the Any 15 Plan do not carry forward to the next week.
     
  7. Meals on the BullBlock 160, 95, 55 and 35 must be used within one semester. Unused meals from the Fall semester do not carry forward to the Spring semester. BullBlock members may have their card swiped up to four times per meal period.
     
  8. Carry-out is available and is provided to you as a courtesy. You must tell the cashier you want your meal to go at the time you enter the facility. You may not take a seat in the facility once you have your carry-out box. No double portions on any one item. Only one beverage cup is allowed, and must be used for beverages only. The carry-out box must be fully closed when you leave (no filling up lid and base separately). If you require unlimited seconds, you must dine in. We offer one to go meal per meal period on all meal plans. Failure to follow these rules will result in the forfeiture of your carry-out privileges.
     
  9. If your ID card is lost or stolen, you must report it to the Dining Services office, located in the Marshall Center, and the USF Card office. You will receive a temporary card from Dining Services for up to five days at a fee of $10. You must give us a new card number within the five days, or your meal plan will be placed on hold. You will be refunded the $10 if you return the temporary card within the five-day period.
     
  10. USF Dining Services reserves the right to alter services or hours of operation. Notice will be given with modified schedules posted in all dining locations and online. Dining halls may be open prior to residence hall opening dates — entry during those times is by cash or credit card. Fall 2008 meal memberships begin Wednesday, August 20 with Lunch and end Saturday, December 13 with Lunch. Spring 2009 meal memberships begin Sunday, January 4 with Dinner and end Saturday, May 2 with Lunch. Dining locations will be closed in the Fall for Thanksgiving (closing Wednesday, November 26 after Dinner and reopening Sunday, November 30 for Dinner), Winter Break (closing Saturday, December 13 after Lunch and reopening Sunday, January 4 with Dinner) and Spring Break (closing Friday, March 13 after Dinner and reopening Sunday, March 22 with Dinner).
     
  11. You will not receive an invoice for any balances owed, including for the Spring semester. All meal memberships, including Dining Dollars memberships, are a two-semester contract. You must make your Spring payment with a valid payment method. Payment for Fall 2008 Meal Membership is due at the time of sign up for voluntary students, and by Friday, August 1, 2008 for mandatory students. Spring 2009 Meal Membership payment is due Wednesday, December 3, 2008 for both voluntary and mandatory students. Late payments will be subject to a $25 late fee. Meal memberships will be put on hold if payments are not made by due dates.
     
  12. Prices listed are for Fall 2008 and Fall 2008 and Spring 2009 semesters combined. Prices also include tax on the meal membership portion. Dining Dollars will be taxed as spent. Unused Dining Dollars carry forward from Fall to Spring, with the purchase of the same dollar value Dining Plan in the Spring Semester. Unused Dining Dollars expire Saturday, May 2, 2009. Prices subject to change (proposed rates for 2008 - 2009).